Employee IdleTime Tracking Software

Active time as an indicator of engagement can inform productivity and security use cases alike.

Why does Active vs. Idle Time monitoring matter?

Not all roles are measured in activity level, but some require it. For example, software developers and call center agents have a high correlation between activity levels and outcomes.

Even in other roles that require more breaks to think, process information, research, and collaborate, drops in activity levels can be a sign of disengagement.

Solve key challenges that normally

Know when an employee is starting to “check out” and alert front line managers when it’s time to offer support.
Identify overperformers and stem the risk of burnout by encouraging periodic “brain breaks”.
Ensure that task-oriented roles, like call center agents or developers, remain in the optimal activity range of 70-80% active.
Validate time tracking and hours billed for 3rd party contractors.
Use activity level to gauge who might be increasingly disengaged, an early warning sign of emerging insider risk, and correlate with additional metrics.
Prevent the practice of “double dipping”, where employees are working 2 jobs during the same 8 hour work day without informing either employer.
Provide evidence for internal audits or client requests for proof of billable hours for which you are invoicing them.

Why is it important to monitor email?

On its own, active vs. idle time can inform a limited view of employees, but when contextualized with role, responsibility, and outputs, it can enhance your understanding of how and why people perform as they do.What about Activity Falsification, such as mouse jigglers? Learn more about this topic and how OMNI’s AI capabilities solve for “fake” active work time.

Teramind's Core Features

Leverage Teramind’s unparalleled power to solve your workforce challenges.

Live View & Historical Playback

Monitor employee screens in real-time or review past activity with historical playback to gain complete visibility into user activity and computer activity.

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Optical Character Recognition

Teramind’s OCR functionality allows you to extract text from images and screenshots, enhancing your monitoring and analysis capabilities.

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Website Monitoring

Track employee time spent on websites, identify unproductive web browsing, and enforce company policies with comprehensive website monitoring.

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Application Monitoring

Monitor application usage, track time spent on specific apps, and identify potential security risks with detailed application monitoring on your endpoints.

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Email Monitoring

Monitor employee emails to prevent data leaks, ensure compliance with company policies, and protect sensitive information.

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Instant Message Monitoring

Track instant messages and conversations to gain insights into team communication and collaboration, and ensure compliance.

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Social Media Monitoring

Monitor social media activity to protect your brand reputation, prevent data leaks, and ensure employees adhere to company policies.

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Network Monitoring

Gain visibility into network activity, identify potential security threats, and optimize network performance with network monitoring.

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Citrix Monitoring

Monitor employee activity within Citrix environments, track application usage, and ensure data security with specialized Citrix monitoring on your devices.

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